Secretary Interview Preparation Guide
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Secretary frequently Asked Questions by expert members with experience in Secretary. These questions and answers will help you strengthen your technical skills, prepare for the new job test and quickly revise the concepts

35 Secretary Questions and Answers:

Table of Contents:

Secretary Interview Questions and Answers
Secretary Interview Questions and Answers

1 :: Tell me are you patient?

Patience is a virtue that few people possess in great amounts, but we all have some.
Everyone can answer this question affirmatively. Realize that patience is a very big advantage in secretarial roles, especially today when everyone expects everything to happen immediately, and just cannot wait. If the secretary can deal patiently with each request and interruption, she/he will be a sought after candidate.
Word to the wise: increase your patience quota. It will serve you well professionally and personally.

2 :: What is Leaves?

A secretary is one of the most important individuals in the business, seemingly indispensable. Therefore, a secretary on vacation is a strain on the office. Inquire as to the planned frequency and length of intended vacations, and decide if it is within your comfort zone. This query can save you a lot of stress as you will be able to anticipate and plan properly for these leaves.

3 :: What is Inter-Office Communication?

A secretary must be able to work effectively with a large variety of personalities and cultures. He/she must be professional yet friendly, a people's person who is comfortable speaking with people. It is worthwhile to inquire as to the range of different types of people s/he has worked with, and how they all managed together.

4 :: How you feel working with the immediate superior?

Try to determine how well the applicant interacted with her immediate superior, as well as other co-workers. Chances are it will be the same in your firm. Ask for specific positive and negative scenarios. Try to read between the lines.

5 :: Do you have work experience?

Do not accept applicants' responses as facts. Check with the applicants' references. Speak with a few people on various levels of management; ask about reliability, capability, communication skills level and other important qualities. Even patience! Be specific and you may get 'real' information.

6 :: Tell me what is your biggest accomplishments?

"Although I feel my biggest achievements are still ahead of me, I am proud of my involvement with . . . I made my contribution as a part of that team and learned a lot in the process. We did it with hard work, concentration, and an eye for the bottom line."

7 :: Do you know you are overqualified for this job?

I'm flattered that you think I'm headhunter bait and will leap to another job when an offer appears. Not really. This job is so attractive to me that I'm willing to sign a contract committing to stay for a minimum of 12 months. There's no obligation on your part.
As you note, I've worked at a higher level but this position is exactly what I'm looking for. You offer opportunity to achieve the magic word: balance. I'm scouting for something challenging but a little less intense so I can spend more time with my family.
Salary is not my top priority. Not that I have a trust fund but I will work for less money, will take direction from managers of any age, will continue to stay current on technology and will not leave you in the lurch if Hollywood calls to make me a star. And I don't insist that it's my way or the highway.

8 :: Tell me what drives you to achieve your objectives?

An interviewer is looking to fulfill certain competencies, in this case motivation and commitment. "You might say 'I like doing a job well and perform best when stretched'," says Tim Forster, the head of UK experienced recruitment at Price water house Coopers.

9 :: Tell me what are your major reasons for your success?

This is not the time to become extremely self-centred and arrogant. Keep in mind that employers are often looking for team players rather than Lone Rangers. A good response to this question may relate to a mentor/and or philosophy of work or the people you work with. Also, use this question as an opportunity to inquire about an appropriate "fit for success" with this company.

10 :: Tell me how you evaluate success?

I evaluate success in different ways. At work, it is meeting the goals set by my supervisors and my fellow workers. It is my understanding, from talking to other employees, that the GGR Company is recognized for not only rewarding success, but giving employees opportunity to grow as well. After work, I enjoy playing softball, so success on the field is catching the winning pop-up.

11 :: Which pet peeves you have?

I do not have a pet peeve. If something is bothering me, I step back, analyse "why", and find a good solution. If you asked my teenage daughter she would tell you my pet peeve is the volume on her radio!

12 :: What was the biggest disappointment in your life?

If possible, tell about a personal disappointment i.e. the early death of a parent, child, or school friend. Believe it or not, it is okay to have not had a "greatest" disappointment.

13 :: Tell me your aspirations beyond this job?

Beyond this job as a marketing assistant, I see myself moving up through marketing analysis into brand management and eventually running a category. I'm aware that there are several skills I need to develop in the interval, and I believe with your continuing-education program and my own motivation for self-improvement, I'll have those skills when the opportunities arise for greater responsibility. That's why I'm determined to learn from the ground up, starting as a marketing assistant.

14 :: Explain why did you choose this particular career path?

I chose advertising because I have always been a strong communicator with a good eye for design. I have a particular interest in creating dynamic eye-catching pieces that support a new product being introduced to the market. I also like the fast-paced high-energy environment that seems to be commonplace in the advertising industry."
Advice: Your answer needs to convince the interviewers that your skills are exactly what they want. They want to know if you have a realistic view of what it is like to work in their industry. Be specific; show them that their industry and your career goals are in sync.

15 :: Tell me who was your best boss and who was the worst?

I've learned from each boss I've had. From the good ones I learnt what to do, from the challenging ones - what not to do.
Early in my career, I had a mentor who helped me a great deal, we still stay in touch. I've honestly learned something from each boss I've had.

16 :: Tell me what challenges are you looking for in this position?

You can also mention that you are motivated by challenges, have the ability to effectively meet challenges, and have the flexibility and skills necessary to handle a challenging job.
You can continue by describing specific examples of challenges you have met and goals you have achieved in the past.

17 :: Tell us what do you know about our company?

Prepare in advance, and in a word, research, so, you can provide relevant and current information about your prospective employer to the interviewer. Start by researching the company online. Review the "About Us" section of the company web site. Google the company, read blogs that mention it, and check Discussion Boards and social networking sites.
Use the information you have gathered to create a bulleted list of relevant information that you can easily remember during the interview. Taking the time to research will help you make a good impression with how much you know about the company.

18 :: Explain what interests you about this job?

Describe the qualifications listed in the job posting, then connect them to your skills and experience.

19 :: Why you want to work for us?

I'm not looking for just another pay check. I enjoy my work and am proud of my profession. Your company produces a superior product/provides a superior service. I share the values that make this possible, which should enable me to fit in and complement the team.

20 :: Explain what record-keeping you were responsible for?

Secretaries or administrative professionals serve as information managers for the company. They are responsible for objective and detailed record keeping.

Explain which record keeping you were entrusted with and how you made sure these records were updated and accurate. What methods did you use? Highlight your attention to detail and accuracy.

21 :: What kind of inquiries respond you have to?

Secretaries and administrative professionals are expected to have excellent communication and interpersonal skills. Describe the type of interactions you had with colleagues, management and clients. Highlight how you used your knowledge of the department, organization and business to respond efficiently to these queries.

22 :: Explain how you handled your manager's work schedule?

kept yourself informed and up to date with your manager's commitments and co-ordinated his or her appointments and meetings.

23 :: What experience of planning meetings you have?

Detail the actions you have taken to set up and co-ordinate meetings such as organizing the venue and times, informing participants, preparing agendas and organizing documentation. Go on to describe your experience in taking minutes, typing them up and distributing them. This is another opportunity to provide a work sample.

Focus on your organizational and planning skills in answering secretarial interview questions like this.

24 :: What sort of documents have you produced on excel as secretary?

Detail your knowledge of Excel. Relate your data management skills to the job requirements. Use examples of the functions you are familiar with such as creating, modifying and formatting spreadsheets to support your proficiency level.

25 :: What software packages are you proficient in as Secretary?

List the packages you are familiar with. Discuss how much experience you have with each package, describe the functions you regularly used and the type of work you have generated. You can support your interview answer by taking along some work samples.