Communication Skills Interview Preparation Guide

Download PDF

Effective communication is a learned skill, it is more effective when it's spontaneous rather than formulaic. A speech that is read, for example, rarely has the same impact as a speech that's delivered (or appears to be delivered) spontaneously. Of course, it takes time and effort to develop these skills and become an effective communicator. The more effort and practice you put in, the more instinctive and spontaneous your communication skills will become.

If your goal is to fully understand and connect with the other person, listening effectively will often come naturally. If it doesn't, you can remember the following tips. The more you practice them, the more satisfying and rewarding your interactions with others will become.
★ Focus fully on the speaker
★ Avoid interrupting
★ Avoid seeming judgmental
★ Show your interest

Applicant's should be capable of determining what information is correct. By clarifying with a superior or researching they work around the obstruction. They should try to bring the conversation to a satisfactory conclusion, but always have the best interests of the company in mind.

Candidate should have the ability to use their listening and interviewing skills to clarify issues and make points easier to understand. They should be able to influence the conversation in a way that allows other people to effectively communicate; should not be impatient.

Answer should show that applicant has good listening skills and that they are a dependable person who responds accurately to the central issues.

Applicant should be able to understand work-related language, be able determine what a co-worker is trying to say, and be intuitive in recognizing human emotions.

Job seeker should have the skills to convince others to fully participate in a discussion and help them expand on their ideas.

Candidate should know that they need to strengthen their bargaining power and educate themselves on all issues involved. This will give them an effectively stronger position.

Applicant should know that as a team player the views of others are important. The ideology of the phrase "There is no 'I' in team" should be represented. Ego and/or narcissism should not be a trait applicant expresses.

Candidate should actively seek assignments to develop their mediating and negotiating skills.

Applicant should recognize the necessity to continually develop their skills, should seek constructive criticism and advice, and be able to not take criticism personally.

Applicant should be positive and a confident attitude towards marketing themselves and their ideas.

Applicant's answer should prove that the job seeker has the capacity to employ negotiating skills for the benefit of the company, the customer, and themselves in personal situations.

Candidate should demonstrate a real commitment to formal education, as well as the ability and imagination to apply these new concepts directly within the work place.

Candidate should be capable of constructively applying all forms of feedback towards creating a better and more efficient performance.

Job seeker should be able to use effective strategies to create a compromise. They should be persuasive, should have the ability to empathize, and should want to create a "win-win" solution for everyone involved.

Job seeker should demonstrate a provable level of interest and creativity for all aspects of his/her work.

Applicant should be committed to self-development through a continuous learning process, whether at work or away from work. Goal should be to improve their contribution to the work force and/or the company.

Candidate should demonstrate a level of personal enterprise and initiative to acquire work knowledge voluntarily.

Candidate should display a level of adaptability and be able to apply learning in a resourceful and innovative manner. Candidate should be able to able to acquire knowledge from errors as well as triumphs.

Candidate should display an aptitude for personal growth by independently learning and should be prepared to utilize that knowledge in multi-lateral ways.

Job seeker should show the ability to convince others by making valid points; have a strong character; is not afraid to speak his/her mind to defend the interest of the company and/or his/her own interests.

Job seeker should be able to express his/her knowledge in a clear, simple manner; answer should show that they have the ability to explain technical matters to non-technical people.

Job seeker should be able to explain how they break up complex information to help co-workers easily understand the information.

Job seeker should appear to understand the necessity of confidentiality, to have the ability to disclose delicate/sensitive information carefully, and with utmost sensitivity.