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Disadvantages of Decision Point Analysis?
Answer:
★ Subject to the interpretation of employees
★ Needs to be conducted shortly after a critical incident occurs
★ Memory about an incident may be biased or fallable
★ Some employees may be reluctant to talk about certain incidents
★ Needs to be conducted shortly after a critical incident occurs
★ Memory about an incident may be biased or fallable
★ Some employees may be reluctant to talk about certain incidents
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