Call Center Scheduling Manager Question:
Download Questions PDF

Your client is upset with you for a mistake you made, how do you react?

Answer:

Acknowledge their pain - empathize with them. Then apologize and offer a solution to fix the mistake.

Download Call Center Scheduling Manager Interview Questions And Answers PDF

Previous QuestionNext Question
How long do you want to work for us if we hire you?Have you ever you have been in a position As Call Center Scheduling Manager where you've had to fire someone? How did you feel about that experience?