New Office Manager Interview Preparation Guide
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Office Manager post related Frequently Asked Questions by expert members with experience in Office Manager jobs. These questions and answers will help you strengthen your technical skills, prepare for the new job test and quickly revise the concepts

32 Office Manager Questions and Answers:

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New  Office Manager Job Interview Questions and Answers
New Office Manager Job Interview Questions and Answers

1 :: How would you keep staff members motivated?

When you answer them you should focus on communication and team building, "I do my best to show recognition and acknowledgement to all employees that meet goals, which keeps morale high and employees on task. Also, when applicable, I keep tasks interdependent within the team, so that staff members require and encourage fellow staff members to complete their work."

2 :: How do you handle stress and pressure as an office manager?

The best way to answer this question is to give an example of how you have handled stress in a previous job. That way, the interviewer can get a clear picture of how well you work in stressful situations.Avoid mentioning a situation when you put yourself in a needlessly stressful situation. For example, do not share a story about a time when you were stressed because you procrastinated and had to finish a project quickly. Focus on a time that you were given a difficult task or a multiple assignments, and you rose to the occasion.

3 :: What are the typical work activities of an office manager?

The role varies according to the type of employer, the size of the organisation and the management structure, but activities typically include:
☛ Using a range of office software, including email, spreadsheets and databases.
☛ Managing filing systems.
☛ Developing and implementing new administrative systems, such as record management.
☛ Recording office expenditure and managing the budget.
☛ Organising the office layout and maintaining supplies of stationery and equipment.
☛ Maintaining the condition of the office and arranging for necessary repairs.
☛ Organising and chairing meetings with staff - in lower paid roles this may include typing the agenda and taking minutes, but senior managers usually have an administrative assistant to do this.
☛ Overseeing the recruitment of new staff, sometimes including training and induction.
☛ Ensuring adequate staff levels to cover for absences and peaks in workload, often by using temping agencies.
☛ Carrying out staff appraisals, managing performance and disciplining staff.
☛ Delegating work to staff and managing their workload and output.
☛ Promoting staff development and training.
☛ Implementing and promoting equality and diversity policy.
☛ Writing reports for senior management and delivering presentations.
☛ Responding to customer enquiries and complaints.
☛ Reviewing and updating health and safety policies and ensuring they are observed.
☛ Arranging regular testing for electrical equipment and safety devices.

4 :: What can you do for this company?

First of all, be sure to have researched the company prior to the interview, so you are familiar with the company's mission. Respond by giving examples why your education, skills, accomplishments, and experience will make you an asset for the employer.Take a few moments to compare your goals with objectives of the company and the position, as well as mentioning what you have accomplished in your other jobs. Be positive and reiterate your interest in the company, as well as the job.

5 :: What strategies would you use to motivate your team?

Although there are a variety of ways to answer this question, ultimately you should convey your understanding that different approaches work for different personality types. A good starting point is to mention that you would take the time to get to know your reports or team members, and assess their needs and preferences. Also review these examples of motivation skills to get an idea of what employers are looking for.

6 :: How did you handle challenges?

Best Answer:
A long-term client was about to take their business to a competitor. I met with the customer and was able to change how we handled the account on a day-to-day basis, in order to keep the business.

7 :: What are your most difficult decisions to make?

When answering these questions, give one or two concrete examples of difficult situations you have actually faced at work. Then discuss what decisions you had to make to remedy the situations.You want to come across as confident and capable of making big decisions. Avoid examples that make you seem indecisive or uncertain.

8 :: What do you expect from a supervisor?

I would like to be able to go my manager if I have an issue or idea and to be able to feel comfortable to expressing my thoughts. I would also expect my supervisor to be open and honest with me and to let me know if there is anything I could do to improve upon or do differently in my work.

9 :: What do people most often criticize about you?

Best Answer:
I had a supervisor many years ago tell me that I was too critical of other people's work. I took that to heart, and made sure from that point forward that my analysis and suggestions are always supportive and helpful rather than critical.

10 :: What is your biggest management weakness?

For all job interview questions, it is important to stay away from any true weaknesses or shortcomings. Yet with management questions, it is acceptable to offer a minute amount of humility with your own abilities to provide a believable answer. An effective answer to these types of interview questions is, "Sometimes in the heat of a deadline, I have found that I have overlooked great work by a staff member. I am working on making sure everyone I work with gets their deserved recognition for successful completion of their tasks, because it is important that every individual staff member be recognized for their contributions toward building the company's success."

11 :: What can you contribute to the company?

The best way to answer questions about your contributions to the company is to give examples of what you have accomplished in the past, and to relate them to what you can achieve in the future.Describe specific examples of how effective you have been in your other positions, change you have implemented, and goals you have achieved. Talk about the depth and breadth of related experience that you have.

12 :: What are your goals for the next five/ten years?

The best way to respond to the interview question "What are your goals for the future?" or "Where do you see yourself in five years?" is to refer to the position and the company you are interviewing with. Do not discuss your goals for returning to school or having a family, they are not relevant and could knock you out of contention for the job. Rather, you want to connect your answer to the job you are applying for.

13 :: What are you looking for in your next job?

In my next job, I would like to be able to have a positive impact on my patients. Your facility offers patients a total recovery program, and I feel that my experience, education, and specialization would make this a good fit for me.

14 :: What applicable attributes/experience do you have?

The best way to respond is to describe your responsibilities in detail and to connect them to the job you are interviewing for. Tie your responsibilities in with those listed in the job description for the new position.

15 :: How have you impacted health and safety of a worker?

The first step is to think about occupational health and safety in a comprehensive manner. Consider all the possible threats to the well being of workers in your past workplace. Of course, physical safety in settings like production, construction, agriculture, mining and transportation comes to mind since accidents are common.

16 :: How do you plan to achieve your goals?

I will continue my professional development my participating in conferences, attending seminars, and continuing my education.

17 :: Do you prefer to work independently or with a team?

I am equally comfortable working as a member of a team and independently. In researching the ABC company, your mission statement and the job description, I could see similarities to my previous position where there were some assignments that required a great deal of independent work and research and others where the team effort was most effective. As I said, I am comfortable with both.

18 :: Describe how you managed a problem of an employee?

Candidates applying for manager positions need to demonstrate that they are able to manage all types of people. Anyone can manage a self-motivated, successful employee, but managers who bring out the best in marginal performers will be highly valued in any company.

19 :: What will you do if you had a subordinate doing their job inefficiently?

True leadership is about personal responsibility. That is why an effective answer to this question is, "I consider anyone who works with me to be an extension of my effectiveness as manager. I will discuss any problems with the employee individually and honestly, but if their work affects the bottom line of the company, their shortcomings are also my responsibility."

20 :: How do you delegate tasks?

You should answer this question with specific examples of methods you use to delegate tasks, "For each staff member I create a sheet of detailed, relevant tasks and estimated deadlines. I then meet with each staff member individually to ensure they also agree to the deadlines and answer any questions they have. I also schedule regular work in progress meetings to check in on their status."

21 :: Have you ever conducted or supervised training sessions for employees?

If you did, briefly describe any part of the training process and the training topics. The subjects of these sessions might be anything from time and stress management to office policies and computer literacy.

22 :: How do you measure your success as an office manager?

The best answer to this type of interview question is, "Management is about setting and reaching goals and employee/organizational relationships. I measure effectiveness by looking at the data, ensuring that I am meeting deadlines early and helping to achieve organizational growth, and keeping morale high and those under my supervision engaged and active in their tasks."

23 :: What are the most vital skills for an office manager?

Interpersonal and team skills are key factors. You can also list management administration knowledge/skills, computer literacy, ability to multi-task, making decisions independently, and communicating effectively with office staff and senior management.

24 :: How will you describe your management style?

You may be tempted to share a specific management style but the best answer to this question is, "I choose to adapt my management techniques based on the present situation, as work environments are constantly dynamic and often need to be handled in unique, novel ways."

25 :: What are the actions you can do to maintain office efficiency?

Describe your prioritization process: planning ahead of office procedures, scheduling, and layout and supplies maintenance. Explain how you've monitored employees' performance to identify functionality or anticipate problems and conflicts.
Office Manager Interview Questions and Answers
32 Office Manager Interview Questions and Answers