Customer Relationship Manager(CRM) Question:

By this interview question, an interviewer wants to know about your future goals and how capable you are for your life's challenges & how you handle and cope up in a new environment. You should not say that your boss was not a good person or you should stay away about badmouthing your previous boss.

You can get over this question by smartly answer that "I've learned a lot from my current job profile, but now I'm looking forward towards new challenges & responsibilities on my shoulders, to broaden & shape my career in way that helps me to achieve my future needs and to gain a new sets of skills, therefore I see a lot of potential for me, in this job.''