Manager Call Center Question:

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Tell me what are your goals as a telemarketer?

Manager Call Center Interview Question
Manager Call Center Interview Question

Answer:

Your answer: My goal is to have a very short learning curve on this particular product portfolio. By doing this, I can aim to be among the top performers in the next 3-6 months. After showing consistent results for another 6 to 12 months, I will aim to become a team leader in the same company because I believe that growing with the same company will give me a strong foundation for my career growth.

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Can you tell us how often do you challenge the way your current company does things or challenge something that you feel needs to change?Tell us how would you handle an angry call from a customer?