General Manager (GM) Question:

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Tell me about the hardest conversation you ever had with an employee?

General Manager Interview Question
General Manager Interview Question

Answer:

Legendary basketball coach John Wooden said it best: "A coach is someone who can give correction without causing resentment." Excellent managers project humility and kindness while at the same time confronting employees who are not in line with company goals.

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What challenges are you looking for in this general manager's job?Give me a situation where a customer was upset and you handled the situation?