Factory Manager Question:
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How to clarify as manager what you're hearing?

Answer:

Instead of asking your co-worker "I'm sorry, can you repeat what you just said? I'm not sure I understood." say something like "So you're saying that we could drive up productivity by offering more meaningful incentives. What might that look like in the flesh?"

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What kind of work environment in factory is necessary?Describe about technique when you're not exactly sure what the other person is saying?