Manager Call Center Question: Download Questions PDF
Explain me do you prefer working on one account, or can you comfortably work on several at the same time?
Answer:
The answer for this question depends on the role. It would be safest to answer that you can comfortably work on several accounts at the same time, but feel that when you can focus on one account you are able to provide a higher quality service.
Give an example of a time where you’ve gone out of your way to provide great customer service or help someone
Give an example of a time where you’ve gone out of your way to provide great customer service or help someone
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