Manager Call Center Question:

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The only answer to this is that you love talking to people and that you are also a good listener. Say that your ideal job involves talking with people to help resolve problems and to provide support and information.

Give an example of how you have used your communication skills beneficially in a previous position

Try to be inventive and honest here. If you have not done any call centre work you could talk about experience in meetings, discussing strategies with colleagues. If you have done any voluntary work, especially if it involved speaking with people on a regular basis, this is a good time to mention it.