Manager Call Center Question:
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Explain how would your customer service team describe you as a manager?
Answer:
Focus on the strengths and skills required to successfully manage a customer service team including clear communication, organizational and planning skills, people development and empowerment, motivational skills and problem-solving skills.
Support your answer with examples of actual feedback you have received from team members.
Support your answer with examples of actual feedback you have received from team members.
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