Manager Call Center Question:

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Can you tell us how many calls per hour can you make on an average campaign?

Manager Call Center Interview Question
Manager Call Center Interview Question

Answer:

Make sure you do your homework/research before you answer: My average call handle time was about X minutes at my previous job. On a similar campaign I can typically make 60/X calls per hour. On a predictive dialer I can usually make 10 to 20 percent more calls.

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Explain me why did you leave your last position as Manager Call Center?Tell us why do you want to work for us as a customer service advisor?