Moneris Solutions Interview Preparation Guide

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Before you answer, consider how you best contribute to a team:

☛ Do you get along easily with people?
☛ Are you an effective collaborator?
☛ Can you communicate with people from various backgrounds and with different personalities?
☛ Can you motivate people?
☛ Do you know how to push back tactfully?
☛ Can you mediate conflicts?
☛ Can you deal with difficult personalities?

This is a great question that provides you the opportunity to put your best foot forward, to tell the interviewer why he or she should consider hiring you for the job. Make sure you're well prepared for this question as you won't likely get a second chance to really shine.

This is another opportunity to show the interviewer what you're capable of so make sure to be prepared for this type of question. Have an example ready and make sure its an example of a suggestion you've made that was accepted and that have positive influence. If you can come up with an example that relates to the position you're applying for that would be even better.

Although this would seem like a simple question, it can easily become tricky. You shouldn’t mention salary being a factor at this point At Moneris Solutions. If you’re currently employed, your response can focus on developing and expanding your career and even yourself. If you’re current employer is downsizing, remain positive and brief. If your employer fired you, prepare a solid reason. Under no circumstance should you discuss any drama or negativity, always remain positive.

I've always been motivated by the challenge – in my last role, I was responsible for training our new recruits and having a 100% success rate in passing scores. I know that this job is very fast-paced and I'm more than up for the challenge. In fact, I thrive on it.

Situational interviews At Moneris Solutions are similar to behavioral interview questions - but they are focused on the future, and ask hypothetical questions, whereas behavioral interview questions look at the past.

The advantage is that employers can put all candidates in the same hypothetical situations, and compare their answers.


1. What would you do if you made a strong recommendation in a meeting, but your colleagues decided against it?

2. How you would handle it if your team resisted a new idea or policy you introduced?

3. How would you handle it if the priorities for a project you were working on were suddenly changed?

4. What would you do if the work of an employee you managed didn't meet expectations?

5. What would you do if an important task was not up to standard, but the deadline to complete it had passed?

6. What steps would you take to make an important decision on the job At Moneris Solutions?

7. How would you handle a colleague you were unable to form a positive relationship with?

8. What would you do if you disagreed with the way a manager wanted you to handle a problem?

9. What would you do if you were assigned to work with a difficult client At Moneris Solutions?

10. What would you do if you worked hard on a solution to a problem, and your solution was criticized by your team?

11. How would you handle working closely with a colleague who was very different from you?

12. You're working on a key project that you can't complete, because you're waiting on work from a colleague. What do you do?

13. You realize that an early mistake in a project is going to put you behind deadline. What do you do?

Red flags: This is the peanut butter to the previous question’s jelly. Again, everyone should expect it, so it's a bad sign if someone seems totally unprepared, or gives a stock answer like, "I'm a perfectionist." Also, of course, candidates crazy enough to blurt out some horrible personality trait should go in the red flagged pile.

Good answer: Candidates should talk about a real weakness they've been working on improving. For instance, they're not good at public speaking, but they've been taking a course to help them improve. Or maybe they feel that they're easily distracted when working online, but have installed software that helps them stay on task. Answers like these show a desire for improvement, self awareness and discipline.

Be sure to discuss a very specific example. Tell the interviewer what methods you used to solve the problem without focusing on the details of the problem.

Bad Answer: Going negative - if the candidate starts trash talking other candidates, it's a sure sign of a bad attitude. Also, if they can't provide a solid answer, it may show that they lack thorough knowledge of the skills the job requires, and an understanding of where they fit in.

Good answer: The candidate can name specific skills, abilities or understandings they have that apply directly to the job that other candidates are unlikely to have, or are in short supply.

Try to avoid any pin point , like never say “I did not like my manager or I did not like environment or I did not like team” Never use negative terminology. Try to keep focus on every thing was good At Moneris Solutions , I just wanted to make change for proper growth.

Try not to be too critical when answering this question. Instead, pick one of your weaknesses and try to turn it into a positive.
For example, you could be a perfectionist, which means that you sometimes take longer on tasks, but you make sure that they are completed to a high quality. It is important to make a negative into a positive as it doesn’t make you appear overly critical and shows you can reflect on your own performance.

For most jobs, communication skills At Moneris Solutions are important. It's hard to work as a team if people aren't communicating well.

At some jobs, like customer service or sales, communication skills are an absolute essential.

These questions are meant to help gauge a candidate's ability to communicate.

1. How do you prefer to build rapport with others?

2. How would you go about simplifying a complex issue in order to explain it to a client or colleague?

3. How would you go about persuading someone to see things your way at work?

4. How would you go about explaining a complex idea/problem to a client who was already frustrated?

5. What would you do if you there was a breakdown in communication at work?

6. Talk about a successful presentation you gave and why you think it did well.

7. How would you explain a complicated technical problem to a colleague with less technical understanding?

8. Do you prefer written or verbal communication At Moneris Solutions?

9. Describe a time when you had to be careful talking about sensitive information. How did you do it?

10. What would you do if you misunderstood an important communication on the job?

11. Talk about a time when you made a point that you knew your colleagues would be resistant to.

12. Is it more important to be a good listener or a good communicator At Moneris Solutions?

13. Tell me about a time you had to relay bad news to a client or colleague.

14. Rate your communication skills on a scale of 1 to 10. Give examples of experiences that demonstrate the rating is accurate.

15. How have you handled working under someone you felt was not good at communicating?

You'll want to be prepare with some very specific examples of what you've done over the last year and what you're currently doing to improve your professional knowledge and skill set as well as anything else you're doing the shows self improvement.

Candidates without specific examples often do not seem credible. However, the example shared should be fairly inconsequential, unintentional, and a learned lesson should be gleaned from it. Moving ahead without group assistance while assigned to a group project meant to be collaborative is a good example.

This question is designed to find out if you get along well on team, with other and whether or not you'll be a fit with the interviewer's organization. It's a trap. Think real hard but fail to come up anything that irritated you about your co-workers. A short positive response is best.

When you respond, keep in mind the type of position you are interviewing for like Moneris Solutions based job, the company culture, and the work environment. Your answer should help show the interviewer why you’re a match for the job and for the company.
Sample answers are:
☛ I’m a people person. I really enjoy meeting and working with a lot of different people.
☛ I’m a perfectionist. I pay attention to all the details, and like to be sure that everything is just right.
☛ I’m a creative thinker. I like to explore alternative solutions to problems and have an open mind about what will work best.
☛ I’m efficient and highly organized. This enables me to be as productive as possible on the job.
☛ I enjoy solving problems, troubleshooting issues, and coming up with solutions in a timely manner.

Some people are thrown when they are asked this Moneris Solutions question when they are applying for a position to work alone. Every company works as a team, so you are a good team player, give an example of when you have worked well within a team.

While discussing this, be sure to stress specific examples of what you bring to the company. Good qualities include resolve to fulfill job responsibilities, optimism, and a desire to be as efficient as possible while at work.

Don't be thrown off by this question—just take a deep breath and explain to the hiring manager why you've made the career decisions At Moneris Solutions you have. More importantly, give a few examples of how your past experience is transferable to the new role. This doesn't have to be a direct connection; in fact, it's often more impressive when a candidate can make seemingly irrelevant experience seem very relevant to the role.

Everyone has failed, so don't play dumb or claim you've never messed up At Moneris Solutions. Think of a time when a work-related situation didn't turn out quite as you had hoped. An interviewer is interested in seeing how you took responsibility for your failure, what you learned from it, and how you would prevent similar failures from happening again.

I guess everyone takes a pen or paper or little things like that. But other than that, NO. I have never stole from my employers or better yet At Moneris Solutions, from anyone.

I would explain and show to him or her best way possible and if they have a better way then I will encourage him or her to let me know then we can see if it works or not At Moneris Solutions.

I would like to retire from this company. I would like to make a difference in the company whether in the company or any other position or area of the company At Moneris Solutions.

Sometimes people want a job a little too bad - and they may fudge their credentials and experience a bit.

If you've run into this problem, are worried about it, or have credentials and experience that are absolutely essential, you may need to ask a few verification questions.

If you are a candidate, you should review your resume and make sure you know all the key points, and that nothing has been misconstrued.


1. What grades did you get in college?

2. What were your responsibilities when you worked in job x?

3. How many people were on your team at your last job?

4. What will your previous manager/supervisor say when I ask where you needed to improve?

5. What was your beginning and ending salary at job x?

6. What were your beginning and ending titles at job x?

7. Are you eligible for rehire at job x?

8. What tools are necessary for performing job x?

9. Describe to me how you would perform [x typical job task].

10. What was the focus of your thesis?

11. When did you leave company x?

Some jobs require employees to work under stress, and some interviewers just like to see how applicants handle stressful questions.

There are many questions designed for putting the interviewee into an awkward situation, or throwing them off, to see how they do under stress. Here are some samples.

1. How do you feel this interview is going At Moneris Solutions?

2. How would you handle undeserved criticism from a superior?

3. How many other jobs are you applying for?

4. What would you do if you saw a colleague stealing supplies or equipment?

5. What did you do when you had a boss you didn’t get along with?

6. What would you do if a colleague took credit for your idea, and got a promotion?

7. Was the stress of your previous job too much for you?

8. What would you do if a colleague admitted to lying on their resume to get the job?

9. What would you do if a customer verbally insulted you in front of co-workers?

10. What would you change about the design of a baseball hat?

11. Why were you fired from your previous job At Moneris Solutions?

12. How successful do you think you've been so far?

There may be several good answers. Some include: you're able to set realistic, yet aggressive goals that push you and you're able to achieve them, you go the extra mile on all projects, client satisfaction is high, your boss is elated at your performance on all projects, etc.

Interpersonal relationships are a very important part of being a successful care assistant. This question is seeking a solid example of how you have used powers of persuasion to achieve a positive outcome in a professional task or situation. The answer should include specific details.

This is a classic brainteaser, which was reportedly first asked by a Microsoft interviewer. Here's how to ""solve"" this brainteaser (remember to speak and reason out loud while solving this brainteaser): Why are manhole covers round? Could there be a structural reason? Why aren't manhole covers square? It would make it harder to fit with a cover. You'd have to rotate it exactly the right way.
The pipes below are also round, so fitting them might be easier, as might be making them. So many manhole covers are round because they don't need to be rotated. There are no corners to deal with. Also, a round manhole cover won't fall into a hole because it was rotated the wrong way, so it's safer. Looking at this, it seems corners are a problem. You can't cut yourself on a round manhole cover. And because it's round, it can be more easily transported. One person can roll it.

Everyone disagrees with the boss from time to time, but in asking this interview question At Moneris Solutions, hiring managers want to know that you can do so in a productive, professional way. “You don’t want to tell the story about the time when you disagreed but your boss was being a jerk and you just gave in to keep the peace. And you don’t want to tell the one where you realized you were wrong,”. Tell the one where your actions made a positive difference on the outcome of the situation, whether it was a work-related outcome or a more effective and productive working relationship.

Here you need to give strong reasons to your interviewer to select you not others. Sell yourself to your interviewer in interview in every possible best way. You may say like I think I am really qualified for the position. I am a hard worker and a fast learner, and though I may not have all of the qualifications that you need, I know I can learn the job and do it well.”