Customer Experience Question:
Download Job Interview Questions and Answers PDF
Define offer customers justice?
Answer:
Lot of time employees need to get on the same wavelength as customer to determine what would constitute a just outcome for the experience in the customer's mind and then weigh that against the limits the company has set on the experience and come to a mutually agreed upon resolution.
Download Customer Experience Interview Questions And Answers
PDF
| Previous Question | Next Question |
| Tell me what role should employees play regarding customer experience? | What role does a attitudinal loyalty play in customer experience? |