Customer Service Question:

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What would you do to get things moving when there is so much of traffic of customers and more coming in?

Customer Service Interview Question
Customer Service Interview Question

Answer:

I build a quick line system, one line will helps anybody with jobs that can be done fast, while the other one for slower moving customer matters. One or two people are appointed to solve the customer's issues. That decreases the numbers and pushes the difficult jobs faster. Quick service should be given to customers. A long waiting line is the good basic for getting complaint. The demand for efficient time frames is realized in the good customer service practice.

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Can you please tell me about a routine day of a customer service representative?Explain me how would you deal with difficult customers?