Retail Question:

A very crucial question because the response will show your own understanding of the industry, your competence in producing those qualities and your judgment of what the job requires. The top skill is communication, both listening and dealing empathetically with customer and staff concerns. If you can reach out to others in such a way that make them feel comfortable and heard. You would be a winner. A caring, helpful, inclusive, and cheerful disposition is also extremely important to make people of all races and creed feel reassured and at ease. Respect for the customer, that he/she is always right, would be crucial too in crisis times. The personal qualities would all revolve around people skills and anyone who has those, especially with a very bright and welcoming smile would be definitely favored for such a position.