Quality Audits Question:

Take the interviewer through the steps you took in your last quality assurance job to improve QA process. Focus on your evaluation of current practices, how did you decide which practices to retain and which to modify? Consider time budget and resources available in the company. What quality management tools and principles did you use to address system deficiencies, enhance strengths and improve processes? Use the four step approach, identify, analyze, develop, test and implement to structure your answer.