Marketing & Online Customer Support Question:

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Explain what Would You Do To Get Things Moving When There Is So Much Of Traffic Of Customers And More Coming In?

Marketing & Online Customer Support Interview Question
Marketing & Online Customer Support Interview Question

Answer:

I build a quick line system, one line will helps anybody with jobs that can be done fast, while the other one for slower moving customer matters. One or two people are appointed to solve the customer's issues. That decreases the numbers and pushes the difficult jobs faster. Quick service should be given to customers. A long waiting line is the good basic for getting complaint. The demand for efficient time frames is realized in the good customer service practice.

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Please tell us how Do You Advise The Customer If A Customer Does Not Know What He Needs And Comes To You For An Advice About The Product?Do you know aligning Content with Market/Customer Needs?