Fresh Telemarketers Question:
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Explain me how will you make our telemarketing more effective?


This very ambitious question is designed to test the candidate. If you have a history in sales you may well have some good ideas, so share these and say that you will be able to see how your experience and knowledge can be used to enhance processes when you start in the role. If you have no experience, say that your enthusiasm and desire to learn from a great team will help the team to become more effective.

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Please explain what do you consider the most important telesales skills?Please explain about a time when a customer call was escalated to your attention. How did you handle it? What was the outcome?