Customer Service Question:

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Can you explain how you contact or initiate communications with customers?

Customer Service Interview Question
Customer Service Interview Question

Answer:

Applicant should appear to have the skills to build a healthy, professional relationship with customers and co-workers; should be enthusiastic to build a larger customer base.

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You ever felt, during course of your work, that the existing systems and solutions are not sufficient to meet the needs of customers properly and/or that they need to be changed? If so, tell me more.If you had to turn down a request from a valued client, what would you do?