New Graduate Nurse Residency Program Question:
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Your client is upset with you for a mistake you made, how do you react?

Acknowledge their pain - empathize with them. Then apologize and offer a solution to fix the mistake.

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Tell me about a time when you had to think strategically?	Describe a time when you put your needs aside to help a co-worker understand a task. How did you assist them? What was the result?