Customer Sale Representative Interview Preparation Guide Download PDF
Customer Sale Representative related Frequently Asked Questions by expert members with experience in Customer Sale Representative. These questions and answers will help you strengthen your technical skills, prepare for the new job test and quickly revise the concepts
42 Customer Sale Representative Questions and Answers:
Even if the target market of their last job is totally different than that of the one they're interviewing for, this will show you their ability to find and keep up to date with relevant trade publications and blogs.
While this technically isn't a question, it's important to assess whether the candidate has a helpful demeanor.
Depending on your company's goals, either answer could be the right one. But beware of reps who will prioritize quota over truly giving customers what they need -- or withholding from them what they don't.
If their least favorite part is the most important part at your company, that's probably a red flag. This question can also alert you to weak areas.
Listen for whether they answer with a description of an ideal buyer, or a particular demographic with no tie-in to the buying process. Depending on your product or service, the second type of response might pose a problem.
Money, achievement, helping customers, being #1 -- there are a lot of potential answers to this question. What makes a good answer vs. a bad one will hinge on your company culture. For instance, if teamwork is paramount within your sales team, a candidate who is driven by internal competition might not be a great fit.
Listen for synonyms of "helpful," as a consultative approach is becoming increasingly important in modern sales.
Appraise the person's attitude towards rejection. Do they need time to shake off an unpleasant conversation? Or do they bounce back immediately?
Short cycles call for reps that can close quickly, and long sales cycles require a much more careful, tailored approach. They're drastically different, and your candidate should recognize this.
Everyone has bad spells, so beware of someone who claims they've never experienced a downturn. Nothing's wrong with a temporary slump as long as the candidate learned from it.