Client Services Support Officer Interview Preparation Guide
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Client Services Support Officer related Frequently Asked Questions by expert members with experience in Client Services Representative. These questions and answers will help you strengthen your technical skills, prepare for the new job test and quickly revise the concepts

41 Client Services Representative Questions and Answers:

1 :: What image do you have of our company and this industry?

Should have done a thorough job of research or your industry and company.

2 :: What types of products/services have you sold and how did you sell them?

See if they understand how to sell "solutions" as opposed to "products" or "services".

3 :: What kind of goals motivate you best?

Should be enthusiastic about setting goals.

4 :: What was reason for your success?

Should have had concrete goals with metrics.

5 :: What total compensation are you seeking?

Should be comfortable with a large share of compensation at risk (at least 50 per cent).

6 :: What sales experience that demonstrates your work ethic?

If they give a positive one, ask for a negative one. e.g. a time they failed and what they learned.

7 :: How do you generate leads?

Asking for referrals from current customers should be a large part of the answer.

8 :: How many contacts do you make on a qualified lead?

► Average number of contacts should be 12.
► Ask for the different types of contacts they make to qualified prospects.

9 :: What was your most significant professional accomplishment?

Keep asking for more and more detail to get insight into work ethic.

10 :: How you handle price objections by customers?

They describe selling on value, not on price.