Beauty Salon Operator Interview Preparation Guide

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When you work in a creative profession, it can be difficult when a client feels you’ve failed to give them what they wanted. Explain to the interviewer that because of your thorough consultation process, you do not anticipate having a dissatisfied customer. However, if a customer were to dislike their results, you would follow salon policy for managing the situation. If the interviewer asks what you would do if there were no policy in place, be diplomatic. Explain that you would offer to restyle the client’s hair or offer additional services to make any changes the client requests. If you failed to give the customer what they wanted, say you’d offer a refund. If the customer had unrealistic expectations, explain you would do whatever you could to make them happy that day, but that you would not offer any money back on the services. Be careful to balance a response that makes the customer happy, and keeps the salon in the black.

The aim of this question is to ascertain the kind of leader you are. If you ever get to hold a management position in their firm, how would you handle issues of workload delegation or teach your subordinates?

I am of the opinion that a team should have specific individuals who are experts or most qualified to handle certain tasks, so as a leader, I would distribute the workload as evenly as possible to ensure that the best hands for different tasks are put where they are most effective. This will be done by ensuring that every member of the team has the skill and resource needed to complete his/her tasks.

Discuss your method of assigning responsibility to the best candidates. How you communicate with employees to make them understand what is expected of them and how you make sure that the employees have the resources needed to carry out specific tasks. You should also chip in your follow-up procedures.

Here, they just want to know how motivated you are about the position or if you are just there for the pay. They want to ascertain that you would form an important part of the company. You have to show them that you are willing to be part of the company and would do all you can to ensure you and the company grows together.

Note that whenever you are going for an interview, this question may be asked. Before going, try to find out what the average salary for someone holding that position in that industry is paid. This would help prepare you for what is in front of you.

Do not forget that this is only an interview and you haven’t been offered the job, so do not go on negotiating. Just state something within the range you have researched and move on. Whatever you do, do not sell yourself short.

Electrolysis is the only medically approved form of permanent hair removal. Electrolysists should have NVQ Level 3 in Electrical Epilation, BTEC National Diploma with Epilation or BTEC Higher National Diploma with Epilation.

Beauticians generally deal with skin care, nail care, applying and instructing on make-up, waxing, eyelash and eyebrow tinting, electrotherapy, face, neck and shoulder massages. NVQ/SVQ Level 2 qualifies an individual as a beautician and education typically lasts between 100 and 350 hours.

Education means something a little different in the beauty industry than in most other job markets. Your education as a hair stylist could be working under someone else who was talented and taught you first hand. Alternatively, you may have attended a beauty school and had a more formal education. If you’ve been working in the field for a while, make sure you address any continuing education you’ve received over the years. As trends come in and out of style, hair stylists often have to learn new techniques or how to use new tools, and it’s important to show that you’ve kept up with the changes. If you’ve never worked in the field, but you attended a beauty school, talk about any experience you received during that education, such as working in an apprenticeship or in an on-campus salon.

Helpful, good standard of behaviour and good listener and like contribute.

Leadership comes with responsibility so an effective way to approach this question would be “ everyone that works with me is an extension of my effectiveness as a manager and as such, I will have a heart-to-heart with the employee in question however, if nothing changes and it starts to affect the company bottom line, well, that’s my responsibility as well”