CSR (Customer Service Representative) Question:
Why do you want this customer service job?
Answer:
First, identify a couple of key factors that make the role a great fit for you (e.g. I love customer support because I love the constant human interaction and the satisfaction that comes from helping someone solve a problem), then share why you love the company (e.g. I have always been passionate about education and I think you guys are doing great things, so I want to be a part of it).
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