CSR (Customer Service Representative) Question:
What have you learned from mistakes as the customer service representative?
Answer:
Candidates without specific examples often do not seem credible. However, the example shared should be fairly inconsequential, unintentional and a learned lesson should be gleaned from it. Moving ahead without group assistance while assigned to a group project meant to be collaborative is a good example.
| Previous Question | Next Question |
| Why do you want this customer service job? | Why should we hire you as customer service representative? |