CSR (Customer Service Representative) Question:
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What have you learned from mistakes as the customer service representative?

Customer Service Representative (CSR) Interview Question
Customer Service Representative (CSR) Interview Question

Answer:

Candidates without specific examples often do not seem credible. However, the example shared should be fairly inconsequential, unintentional and a learned lesson should be gleaned from it. Moving ahead without group assistance while assigned to a group project meant to be collaborative is a good example.

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