Support Agent Question: Download Questions PDF
Tell us the customer service agent position requires strong problem-solving skills. Describe your experience developing these kinds of skills?
Answer:
One of my previous jobs was as a receptionist, and I was surprised how consistently I encountered strange problems that clients had. While I was developing communication skills, I also quickly learned the critical thinking and problem-solving abilities that were necessary to help the people I interacted with on a daily basis. While it is impossible to help every single customer entirely solve their problems, I believe that I was able to do an exceptionally good job helping as many people as possible reach satisfaction.
Download Support Agent Interview Questions And Answers
PDF
| Previous Question | Next Question |
| Can you tell us about some of the problems with previous products or services that you’ve supported? | Basic Support Agent Job Interview Questions: |