Help Desk Specialist Question:

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Tell us how important is customer service for you?

Help Desk Specialist Interview Question
Help Desk Specialist Interview Question

Answer:

Help desk staff handle customer service first, and the tone of the customer service sets the tone for the company’s relations as a whole. Outstanding help desk staff put customer service first – always.

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Tell us how do you respond when you do not know the answer?Explain me how you deal with the frustrated customer?