Help Desk Specialist Question:
Download Job Interview Questions and Answers PDF
Tell us how do you respond when you do not know the answer?
Answer:
When you do not know the answer, tell the customer straightway that you don’t know the answer instead of hitting around the bush. And ask them to wait till further assistance provided by your colleague or supervisor.
Download Help Desk Specialist Interview Questions And Answers
PDF
| Previous Question | Next Question |
| Tell me in which areas do you consider yourself to be a specialist? | Tell us how important is customer service for you? |