Help Desk Specialist Question:
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Tell me what do you do if a customer isn’t satisfied with your service?

Help Desk Specialist Interview Question
Help Desk Specialist Interview Question

Answer:

Outstanding help desk staff don’t rest until the client is satisfied, and they strive to analyze the situation for clues on how they can prevent similar customer dissatisfaction in the future.

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Tell me does this company need a help desk?Explain me what made you decide that you wanted to work in a help desk capacity?