Help Desk Specialist Question: Download Questions PDF
Explain me what made you decide that you wanted to work in a help desk capacity?
Answer:
I have always found the challenges associated with help desks to be the driving force behind my work prowess. Working in a help desk capacity means that I can work in an information technology capacity, while not getting too involved in the technicalities of the work, and indulge in problem-solving and troubleshooting work, which I enjoy immensely!
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