Desktop Question:

Download Job Interview Questions and Answers PDF

How do you reset the users password give the steps it took to get you to the user account?

Desktop Support Interview Question
Desktop Support Interview Question

Answer:

If its a local account on an XP machine or 2000 you can enter control panel and local users icon to reset accounts. Or enter RUN from Start menu and type lusrmgr.msc to open the applet directly. If the account resides on an active directory server environment then you will need to open the ADUC. You can do this by either drilling down to it from the administration tools menu off the start menu or via control panel or by going to RUN from START menu and entering DSA.msc.

Download Desktop Support Interview Questions And Answers PDF

Previous QuestionNext Question
How to do a complete refresh of computer using back up discs?A users application on their desktop is not working, explain what you would do to resolve this problem?