Desktop Question:
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A users application on their desktop is not working, explain what you would do to resolve this problem?
Answer:
1. We need check when did the issue started. Like, after installing any software or after performing any update.
2. If you are not sure of the above information, in a Windows PC, go to Event Viewer and check if there any error information available. If available, follow the steps related to that.
3. If not available kill the application in the task manager and try to open it.
4. If it is still not working, try restarting the PC, reinstalling application...
The steps need to follow depends on the type of issue...
2. If you are not sure of the above information, in a Windows PC, go to Event Viewer and check if there any error information available. If available, follow the steps related to that.
3. If not available kill the application in the task manager and try to open it.
4. If it is still not working, try restarting the PC, reinstalling application...
The steps need to follow depends on the type of issue...
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