Enterprise resource planning (ERP) CRM Interview Preparation Guide
Download PDF

Enterprise resource planning (ERP) CRM frequently Asked Questions by expert members with experience in ERP CRM. So get preparation for the Enterprise resource planning (ERP) CRM job interview

25 ERP CRM Questions and Answers:

Table of Contents:

ERP CRM Interview Questions and Answers
ERP CRM Interview Questions and Answers

1 :: What is the use of Sort code?

The system sorts the line items according to the content of
the sort key mentioned in the GL master.
For example: In a customer recon. account we enter ('031'
customer number) in Sort key field. So when you run line
item display FAGLL03 - system will display line items SORTED
by customer numbers.

2 :: What is the use of Trading Partner in GL account?

It is used for consolidation. Each of your transaction that
you do with your partner/sister/holding company needs to
have a trading partner. Hence, if you have a specific G/L
account that you solely use when you transact with a
particular company within your group, this will default
your transactions to that company.

3 :: What is the use of Relevant to Cash Flow filed in GL account?

Use of this point in GL ac master record if you don't check
this point then the payment document does not treated as
payment and you will get a message"this is not a payment
document" by the system. so to mark the document as payment
document we use this field.

4 :: What is the use of Rec.account and open item management, for which account we?

Reconciliation is nothing but a link between gl acccounts and sub ledger.with out this link we can't post directly in sub ledgers. it will not update our gl accounts.

open item management is used to clear the outstandings. in this method we can clear full payment, partial payment, or residual payment.

5 :: What is the Meaning of up to docs in APP and what is the use of it?

The date entered here consider the invoices posted till this
date in the current APP run.

6 :: What is the importance of next Posting or Payment date in APP and how it will effect the business?

The next posting date is used in order to check the due
dates of the payables, if an open item is overdue on the
date of next posting run it will include in the next payment
run,
The business effects are, if the overdue items is not paid
the company has to pay interest on the arrears and will not
be eligible to get the discounts on the early payment.

7 :: What are the steps to run the Payment Run? Explain by point wise?

The payment process consists of four steps:
1.Setting parameters: In this step, the following
questions are asked and
answered:
What is to be paid?
Which payment methods will be used?
When will the payment be made?
Which company codes will be considered?
How are they going to be paid?
2.Generating a proposal: The system starts the proposal
run after you have
entered the parameters. It generates a list of business
partners and open
invoices that are due for payment. Invoices can be blocked
or unblocked
for payment.
3.Scheduling the payment run: Once the payment list has
been verified,
the payment run is scheduled. A payment document is created
and the
general ledger and sub-ledger accounts are updated.
4.Printing the payment media: The accounting functions
are completed
and a separate print program is scheduled to generate the
payment media.

8 :: What are the difference between verstions of 5.o and ecc6.0?

There is lot of diff. b/w ECC5.0 & ECC6.0. Some of them
are ECC5.0 accept only Oracle 9i whereas ECC6.0 accept
Oracle 10g, In ECC5.0 we can use harddisk space 100 to
110GB but in ECC6.0 250GB harddisk space will be available,
ECC5.0 version is 2004s & ECC6.0 version is 2005s.

9 :: What is the difference between the functional consultant and technical consultant in SAP. what are the duties of them?

Functinal Consultant; is responsible for configuring
functional aspects for which SAP supports or config as per
sap std.
Technical Consultant; he can change or modify or create new
tables, tcode, programmes, structure, fields as per client
requirement.
for example; he can create new/own BAPI/Script to design
output as per client requirement, he can change design of
screen, tabs etc.

In other word technical consultant can change standard sap
and create Z tables, tcode, programmes, structure, fields
to fullfill client requirement.

10 :: How to change the account group of a customer?

you are talking about customer account group and not
about Account assignment group.

Use T code XD07 to change customer account group.

11 :: What is the use of enterprise structure in SAP-SD module?

By Using Enterprise Structure, we can integrate and maintain the relations between one to other.
eg: as a SD Consultant we have to configure various organizational units like sales organization,distribution channel, sales office,sales group and shipping point.
after creating enterprise structure, when ever different organizational elements required while we are doing different processes then we are using we defined elements.

12 :: What is the invoice matching?

Invoice Matching is nothing but matching invoices with respect to purchase orders. purchase orders have three types of matching options. 1. Two way matching 2. Three way matching
3. Three way matching. If you are good at backend tables, observe po_line_locations_all Table, we have two columns called inspection_required and Receipt required. if both are flagged 'Y' then invoice is 4 way match to PO i.e, while creating receipt manual inspection of goods is required. in other words we need to enter quantity manually in receipts and creation of receipt is mandatory in this process. In 3 way Match Approval Option receipt required is Y and Inspection required is N Here inspection of goods received is not mandatory. In two way Match approval Both flags are 'N' in this case receipt creation is not necessary to pay for the purchase order.

13 :: Explain MM flow with Tcodes & tables?

Pruchase requistion -> request for quotation ->Creating
Quotation ->price comparision -> purchase
order -> Good receit -> invoice verificatiom -> Payment
me51n->me41->me47->me49->me21n->migo->miro

14 :: Why do you want to do SAP?

The program is designed to provide rich learning experience
for students using Internet. Through our Online Software
training programs we are glad to be of service to our
students. We Provide Personalized Online Software Training
sessions which are of one hour to two hours duration each on
the days most suited to the Candidates. The total number of
sessions depend upon the Student's grasp of the topic and
his/her willingness to improve. Further, the number of
Online Software Training sessions is framed based on the
interest and mutual understanding of the student and the
trainer.Need-based Online Software Training sessions are
also handled with ease by Crescent IT Solutions.

15 :: What are the files we submit while your program move to testing instance?

Whatever you have developed like .rdf first u need to
download it from dev instance server by using FNDLOAD
command so that all ldt files of .rdf, the script and
concurrent programs u need to upload on test instance
server using same FNDLOAD command. Just change the keyword
download to upload rest of the things are same.

16 :: Can We set a delivery block for a customer on particular sales area. Explain?

WHEN YOU BLOCK CUSTOMER USING T-CODE XD05 OR VA05 YOU GET AN
OPTION TO BLOCK A CUSTOMER FOR A SPECIFIC SALES AREA IN
WHICH A CUSTOMER IS ALREADY CREATED.

17 :: What is the use of order reasons and rejection reasons?

Example Order reason can be used for free goods , sample
products and best price discounts and at the same time
rejections can used mostly for reject the documents and also
in the case of DR, CR.
This is done in the accounting document FB03 with the help
of Customer line itme FBL5N for sals based invoice and
FBL1N for vendor based in voice

20 :: Where are the places credit check will be done?

in sales order, delivery, and postgood issue

21 :: How we can see the credit reports?

Go to FD32 and in that go to enviorment on the menu bar
there you have credit summary . Click on that Tab abd that
will take you to customer credity report . You can also use
f.33 or f.38

22 :: What is the output used for credit management where it can be processed?

The Output type used in the credit management is
printoutput type . To take the print out out for this
Please fallow the fallowing steps

1. Go to FD32
2.Go to the enviorment tab in the menu bar
3. Go to reporting in that and click on credit history .
Now go to list in this anf give print . This is how you can
take the print for the crdit output

23 :: How credit management is linked with pricing?

While creating the sales order we configure the net value
of the sales order based on the pricing value that comes
fromt he subtotal given in the 16 steps of pricing and the
main basis for the sales order is sold to party . Now the
same sold to party is give a particualr credit given
against the comapny code and we ahve a indicator set as
credit check . Whe we create a sales order and try to save
when the net value goes on a higher side then the credit
value given for the custoemr we get a pop up that credit
value exceeds and fail to save the order .This is how
pricing is realted to credit management

24 :: What are fields need to be activated for the available check and TOR?

in schedule line activate TOR and AVAILABILITY CHECK
In Material master Sales/General plant Tab in Availability
check field put 01/02.

25 :: In Intercompany billing (IV) what are the accounting postings will happen?

In intercompany billing the same documents will be created
accounting documents; profitablity analysis ; costing other
than these you will also have intercomapy document created