Help Desk Specialist Question: Download Questions PDF
Write a paragraph explaining how DHCP works?
Answer:
This task is good for both experienced and inexperienced candidates. It seems like a test of knowledge, but actually it’s a test of communication skills. If the candidate admits no knowledge of DHCP, explain it to him or her and then request the paragraph. If the candidate returns a well-written explanation, this person could be a good support analyst.
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