CSR (Customer Service Representative) Question:

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What do you think a customer satisfaction is?

Customer Service Representative (CSR) Interview Question
Customer Service Representative (CSR) Interview Question

Answer:

It means that how you should have to do in order to deal with customers in a proper or positive way. Each customer has different preference or demand so the key task of a customer service employee is what he/she must make for a variety of customers to understand that they are also take care of their problem.

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What is a closing ability?How do you advise the customer if a customer is not sure what they need, and comes to you for advice about a product?