Sales Analyst Question:
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Tell us what do you know about GAP Analysis and what is its importance?


GAP analysis is the process of comparing the current state and the proposed state of any business and its functionalities. It comes under the Enterprise Analysis which is a knowledge area of a business Analyst. It helps in determining what steps need to be taken to meet the proposed state requirements for the business. In simple language it can be defined as a gap between 2 questions – ‘Where we are?’ and ‘Where we want to be?’

This analysis can be conducted for:
☛ • How the Current business process activities and steps are vs how will be the future business process activities and steps.
☛ • How the data that a system provides to an interface is now vs how the data needs to be provided in the future
☛ • How well a business meets certain goals and metrics now versus the targeted goals and metrics in the future.

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