Front Desk Representative Question:

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Tell me what does good guest service mean to you?

Front Desk Representative Interview Question
Front Desk Representative Interview Question

Answer:

Hospitality is all about customer service, so you’re just as likely to get this question when you apply for an administration position as when you’re after one at the front desk. While the answer is common sense, a good way to make a memorable impression is to work language from the hotel’s own marketing materials (such as their website) into your response.

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Tell us how you deal with the frustrated customer?Explain me some of the task that you had performed in your previous company?