Help Desk Specialist Question:

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Tell me what does excellence in customer service mean to you?

Help Desk Specialist Interview Question
Help Desk Specialist Interview Question

Answer:

Customers are a company’s assets and they need to be looked after in a manner not less than perfect. The best type of customer service comes about when you have been able to help the customer and he puts the phone down happily!

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Tell us what kind of people are your current users? Do you like them?Tell me what three qualities does the ideal help desk staff person possess?