Help Desk Specialist Question:

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Tell me some of the task that you had performed in your previous company?

Help Desk Specialist Interview Question
Help Desk Specialist Interview Question

Answer:

Explain him about your job responsibility in previous job citing few examples of customer handling and solving their problems.

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Tell me what type of customer contact do you like best – in-person or over the telephone?Please explain if the customer is not satisfied with your service do you analyze your mistake or just move on to another customer?