McDonalds Delivery Question:

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Here you need to demonstrate your communication skills by sharing an example of any incident. The first thing you need to do is demonstrate the hallmarks of good communication: listen attentively, speak calmly and confidently, and engage with the interviewer, making eye contact and asking questions where appropriate. When preparing your answer for this type of communications skills question, bear in mind that the interviewer is most interested in the tools you use to deal with conflict.