Customer Support Specialist Question: Download Questions PDF
Tell me how can you turn down a request from a valued client?
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Answer:
To turn down a request from a valued client, you have to
☛ Remain polite and well mannered
☛ Adhere to company’s policies
☛ Explain the situation or reason for denial
☛ Try to remain reliable to customer
☛ Remain polite and well mannered
☛ Adhere to company’s policies
☛ Explain the situation or reason for denial
☛ Try to remain reliable to customer
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