Customer Support Specialist Question: Download Questions PDF
Please explain why a departed customer analysis can help your organization?
Answer:
A departed customer analysis can help your organization in following ways:
☛ Get valuable insight on why your customer departed from you
☛ Which competitor is being selected to replace your company service
☛ What was the expectation of your former clients
☛ Help to understand weakness and gaps within product line or services.
☛ Get valuable insight on why your customer departed from you
☛ Which competitor is being selected to replace your company service
☛ What was the expectation of your former clients
☛ Help to understand weakness and gaps within product line or services.
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