Help Desk Specialist Question:
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Suppose you have to work for a living and all jobs pay the same, describe the job you want (don’t say this job)?

Help Desk Specialist Interview Question
Help Desk Specialist Interview Question

Answer:

Question seven is similar to question two in that you’re looking for an answer that includes people. Support analysts must deal with users day in and day out. The job is a lot easier for someone who actually likes to work with people.

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Tell me if a user calls with a technical issue with which you are completely unfamiliar. How would you handle the circumstances?Tell me about a time a customer asked you a question, and you didn’t know the answer. What did you do?