CSR (Customer Service Representative) Question:
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How does goal oriented focus help you as a CSR?

Customer Service Representative (CSR) Interview Question
Customer Service Representative (CSR) Interview Question

Answer:

This may seem like a strange thing to list as a customer service skill, but I assure you that it is vitally important.
It leaves employees without goals and business goals and customer happiness can work hand-in-hand without resulting in poor service.

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