Client Service Support Question:
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Explain what is your experience of the whole end-to-end feedback process (talk through this process) and how do you ensure this feedback improves the service to customers?

Client Service Support Interview Question
Client Service Support Interview Question

Answer:

The answer to this will depend on the job you’re interviewing for and your experience.

I would recommend thinking about a specific instance and then discussing this in detail. Outline the process stage by stage and, if there are areas that need improvement, focus your answers on the solutions instead of the problems.

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Explain me how do you ensure that your department’s goals are in line with the overall company goals?Tell me an example of how you have dealt with an under-performing team member in the past?