Help Desk Specialist Question: Download Questions PDF
Explain me what is the difference between helpdesk and service desk?
Answer:
A helpdesk ensures that the customer’s problems are resolved in a timely fashion. The service desk is a single point of contact between customer and company, where all the information regarding the company’s service are delivered.
Download Help Desk Specialist Interview Questions And Answers
PDF
| Previous Question | Next Question |
| Explain how you face the criticism? | Explain me how do you keep your IT knowledge and skills up to date? |