IT Help Desk Question: Download Questions PDF
Do you analyze your mistake or just move on to another customer if the customer is not satisfied with your service?
Answer:
Help desk associate responsibility is to give a satisfactory solution to their customer, and if the customer's problem is not solved then a follow up needs to be taken till the problem is not solved.
Download IT Help Desk Interview Questions And Answers
PDF
| Previous Question | Next Question |
| What you would do when caller did not understand what you are explaining? | What is helpdesk? |