Front Desk Representative Question: Download Questions PDF
As you know this is a job that requires extensive interaction with people. Can you describe your customer service experience?
Answer:
I’ve had a great deal of experience working with the general public and delivering customer service. When customers were in need of something, I worked hard to answer their questions, and if I didn’t know the answer, I found someone who did. Essentially, I try to make people feel as though they are welcome, and I listen to customers. When someone is not happy, I simply ask them questions to find out how I can help.
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